The Company’s Code of Conduct (COC) was approved and issued by the Board of Directors in Decision No. 2048/QĐ-PVCFC dated August 22, 2022. The code provides specific guidelines on how to conduct as an employee (including members of the Board of Directors and the executive management team) of PVCFC when interacting with any stakeholders. The implementation of the Code of Conduct in daily activities plays a crucial role in shaping the business ethics that PVCFC aspires to, while also directly impacting PVCFC’s business objectives. This Code of Conduct also helps PVCFC aim for higher governance standards, while contributing to guiding the team in interacting more professionally and swiftly, thereby contributing to forming a sustainable competitive advantage for PVCFC.

The Code is communicated through the Company’s internal platform via Facebook at Work and is incorporated into internal training on the E-learning system to ensure that 100% of employees have full access to the COC content.

The Company’s issued Code of Conduct clearly stipulates in Article 17, Anti-Corruption and Bribery: “PVCFC’s success is based on the quality of its products and services, never on illegal or unethical actions. PVCFC does not tolerate corruption or bribery.” The Whistleblowing System is one of the effective channels for the Company to receive initial reports/warnings about corruption.

The Whistleblowing Regulation was issued under Decision No. 204/QĐ-PVCFC dated February 10, 2023, by the Board of Directors and is published in both Vietnamese and English on the Company’s website. This regulation outlines the basic principles of PVCFC’s Whistleblowing system to quickly detect and correct behaviors, promote and enhance employees’ sense of ownership, and encourage proactive and confident feedback to management and leadership. This, in turn, increases management and operational efficiency, business performance, and protects and enhances PVCFC’s reputation and credibility.

The regulation also outlines general principles related to the establishment and management of the whistleblowing system; the channels for receiving reports of violations, including signs of corruption; guidelines for handling, assessing, investigating, concluding, and disclosing information about violations; and the responsibilities and obligations of management levels in implementing, communicating, and training on the whistleblowing system at PVCFC. On this basis, PVCFC established the Whistleblowing Committee under Decision No. 2766/QĐ-PVCFC dated October 27, 2023. PVCFC has created some channels managed by the Compliance Legal Department, which relevant stakeholders can use to raise concerns and/or complaints about violations that may occur regarding their rights. PVCFC’s whistleblowing channels include:

The results after preliminary processing will be submitted to the Whistleblowing Council for a final decision. The Board of Directors is required to ensure the independence of this Council.

The whistleblowing regulation allows for anonymous reports and establishes principles and measures to protect whistleblowers from retaliation for disclosing illegal or unethical behavior. In the fiscal year 2023, the Company did not experience any cases or ongoing investigations related to corruption, bribery, fraud, or tax evasion.